Privacy and Cookie Policy
Collectioneurs.nl
October 14, 2024

Through our online store, privacy-sensitive data, also known as personal data, is processed. Collectioneurs.nl considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that we:

• Specify our purposes clearly before processing personal data, through this privacy statement;
• Limit our collection of personal data to only the personal data necessary for legitimate purposes;
• Explicitly ask for your permission to process your personal data in cases where your consent is required;
• Take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• Respect your right to access, correct, or delete your personal data at your request.

Collectioneurs.nl is responsible for the data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose, within the Collectioneurs.nl online store. We advise you to read this carefully.

If you have any questions or would like to know exactly what data we keep about you, please contact Collectioneurs.nl.

Your Account

For certain parts of our online store, you must first register. You will need to provide information about yourself and choose a username. With this, we create an account that you can log into using that username and a password you choose. For this, we use your name, address details, phone number, billing address, and email address. We do this based on your consent. We retain this information until you close the account.

We store this information so that you do not have to fill it in repeatedly and so that we can contact you as part of fulfilling the agreement. You can modify the information via your account whenever you wish.

Sharing with Third Parties

We collaborate with certain companies that may receive your personal data as mentioned above from us.

Handling Orders

When you place an order with us, we use your personal data to process it properly. We are allowed to share your personal data with our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this, we use your name, address details, phone number, billing address, and email address. We do this based on your consent.

We retain this information until your order is completed. Certain customer data may be retained for longer in accordance with the legal fiscal retention obligation.

Sharing with Third Parties

We collaborate with certain companies that may receive your personal data as mentioned above from us.

Contact Form and Newsletter

You can use the contact form to ask us questions or submit requests. For this, we use your name, address details, phone number, and email address. We do this based on your consent. We store this information until we are sure you are satisfied with our response.

We offer a newsletter to inform interested parties about our products and/or services. Every newsletter contains a link to unsubscribe. You can also notify us via your account.

Your email address will only be added to the list of subscribers with your explicit consent. These details are retained until you cancel the subscription.

Sharing with Third Parties

We collaborate with certain companies that may receive your personal data as mentioned above from us.

Advertising

We would like to send you advertisements about offers and new products or services. We do this:

• By email

You can object to these advertisements at any time. Every email contains an unsubscribe link. You can also notify us via your account.

Location Data

If necessary for the service, we may collect location data (GPS) from you. We will ask for your consent at the time.

These location data may also be stored and processed by the provider of, for example, navigation/map software, such as Google Maps, but the data may also be used by, for example, Google or Apple themselves. We have no control over this. Always read the privacy policies of the relevant provider.

Advertisements

Our online store displays advertisements. We monitor whether people find these interesting and use this information to provide more relevant or interesting ads and offers in the future.

Sharing with Other Companies or Institutions

With the exception of the partners mentioned above, we do not share your personal data with other companies or institutions, unless we are legally obligated to do so (for example, if the police request it in the case of suspected crime).

Statistics

We keep statistics on the use of our online store. Our online store contains social media buttons, which allow the administrators of these services to collect your personal data.

Cookies

Our online store uses cookies. Cookies are small files in which we can store information so that you do not need to enter it repeatedly. We can also use them to see when you revisit us.

When you first visit our online store, we display a message with an explanation about cookies. We will ask for your consent to use these cookies.

You can disable the use of cookies via your browser, but some features of our online store may not work properly as a result.

Google Analytics

We use Google Analytics to track how visitors use our online store. We have not allowed Google to use the Analytics information obtained for other Google services. We do not allow Google to anonymize IP addresses.

Security

The security of personal data is very important to us. We ensure that your data is well secured with us. We continuously adapt our security measures and closely monitor what could go wrong.

Changes to This Privacy Policy

We reserve the right to make changes to this privacy policy. It is recommended to consult this privacy policy regularly so that you are aware of any changes. We will do our best to announce changes separately.

Accessing, Modifying, and Deleting Your Data

If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

• Receive an explanation of what personal data we have and what we do with it;
• Access the exact personal data we have;
• Correct errors;
• Delete outdated personal data;
• Transfer personal data to another party;
• Withdraw consent;
• Object to a particular use.

Please make sure you clearly state who you are, so we can be sure that we do not modify or delete the wrong person’s data.

Filing a Complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact Details

Collectioneurs.nl
Cockeveld 4
5672 AE Nuenen
[email protected]
+31 040 284 5208